We do not provide Customer Service over the phone, however, we offer very knowledgeable and quick e-mail assistance. You can send a message HERE or send a direct e-mail to info@mysilkville.com. We are very proud to be able to help our customers within minutes, up to an hour (if received at 9am-5pm EST). Our Customer Service is able to help you quickly recover a password or provide with the info on shipping and returning items. We can also give you an estimate on when the requested style will be back in stock, desired sizes or how the sizes fit customers with certain measurements.